Join Our Team

At Zenysis, we strive to promote a work culture that embodies a strong sense of purpose, collaboration, innovation, diversity, equity and inclusion, and a focus on making an impact.

Values and Policies Open Positions
Why work at Zenysis?
Impact

Zenysis partners with governments, non-profits and development organizations to tackle the biggest global health challenges of our time. We see the impact of our contribution on the health systems we support every day and feel a strong sense of fulfillment in the work we do.

Learning Environment

We work on complex, multi-dimensional health challenges that require a skillful combination of time-tested methods with fresh and innovative approaches. This creates an exciting, fast-paced environment of continuous learning for everyone at Zenysis — as well as groundbreaking innovations that redefine what health systems can achieve.

Innovation

Zenysis is an innovative, agile, and solutions-driven organization that is always evolving and looking for new ways to help its partners achieve results that defy expectations. We foster a culture of innovation at Zenysis by rewarding creativity, initiative and experimentation. We are not afraid to take risks on bold solutions that could help our partners generate outsized improvements in public health.

Diversity, Equity & Inclusion

We value diversity, equity, inclusion and belonging and actively seek to create a workplace that is welcoming, inclusive and respectful to all. We encourage team members to bring their whole selves to work, including their interests, identities, personality, and personal goals.

Encouraging Work Environment

We believe in the wellbeing of our staff and promote a positive work environment that is enjoyable, friendly, sociable, energetic and supportive. Collaborating across cultures, domain areas, and professional backgrounds is also core to who we are. We actively support flexible working arrangements that maximize productivity and job satisfaction.

Competitive rewards package

We provide a competitive total rewards package that includes salary, equity, comprehensive benefits (including health and retirement), and professional development programs. Our benefits and compensation programs, combined with our unique global mission, enable Zenysis to  attract and retain top talent, and offer our staff professional development opportunities few other workplaces can match.

Careers

  • Partnering with governments to solve some of their hardest problems requires strong, multidisciplinary teams and high-quality coordination across diverse domains.
  • At Zenysis, you will work with a diverse team of highly motivated and talented professionals who are committed to pushing boundaries of what is possible and making a positive impact on the world together.. Our team includes engineers, product designers, diplomats, public health experts, former journalists, doctors, academics, civil servants and more.
  • At Zenysis, we believe in the power of local knowledge, expertise and leadership to drive positive change. That is why more than 60% of our staff are from the countries where we operate.
  • Business Operations Associate
    Commitment: Full Time Location: Cape Town Team: Operations
    Description
    Zenysis is a global technology startup that builds an integration and advanced analytics software that empowers governments and international organizations to deliver lifesaving health programs in a truly-data driven way. We are a diverse team of software engineers, diplomats, public health and development experts, and we are on a mission to transform the capacity of governments and international organizations to respond to the biggest global health challenges of our time.

    Governments in 12 countries across Africa, Asia, and South America currently use our software to deliver lifesaving healthcare to millions of people in need, track pandemic threats, and coordinate responses to large-scale emergencies. We are currently funded by USAID, the Global Fund, Gavi, the Gates Foundation and PAHO among others.

    At Zenysis, we are proactive about ensuring a healthy work/life balance and invest heavily in learning and personal development. As a global company, diversity, equity, and inclusion are core parts of our values and how we conduct ourselves as a team.

    The role: 
    At Zenysis, roles aren’t defined by narrowly scoped duties – we value flexibility and adaptability. As the Business Operations Associate, you’ll play a pivotal role in ensuring the smooth operation of our global, remote-first organization. This role supports the efficient functioning of our organization by overseeing core processes, improving systems, and driving cross-functional coordination.

    You’ll work closely with teams across the organization to manage key tools, support onboarding and offboarding workflows, oversee knowledge management systems, and lead initiatives that improve how we work.

    This is an opportunity to be part of a mission-driven company, where your contributions will directly support meaningful, high-impact projects while shaping the future of our operations.

    Responsibilities:

    Support Strategic and Operational Planning Processes
    – Manage contracts and payments for remote coworking spaces, supporting a global team.
    – Oversee and maintain the company’s knowledge management system (e.g., Slab), ensuring content is current and accessible.
    – Coordinate key internal meetings, including preparing agendas, taking notes, and sharing outcomes.
    – Support human resources processes, including equipment procurement, onboarding, offboarding, and managing the company’s IT asset register.

    IT & Systems Administration
    – Oversee organizational accounts (e.g., Google Workspace, Slack), managing user access, permissions, and security protocols.
    – Conduct quarterly audits of tools and systems, ensuring optimal performance and compliance.
    – Coordinate quarterly IT training and lead the implementation and rollout of new IT tools (e.g., password management systems) to enhance productivity and security.

    Strategic Projects 
    – Lead and support special projects designed to improve business operations, knowledge management, and organizational processes.
    – Collaborate across teams to identify operational challenges and implement scalable solutions.

    Ad Hoc Support (as needed)
    – Assist with event planning, travel arrangements, and other administrative tasks as required to support the business.
    Education
    • Bachelor’s degree in Business Administration, Operations Management, Social Sciences, IT Systems, or a related field.
    Experience
    • Minimum 2 years of experience in business operations, administrative support, project coordination, or a related role, preferably in a fast-paced startup or global organization.
    • Experience working in a remote-first or global environment is a plus.
    • Familiar with tools like Google Workspace, Slack, and Linear; experience with knowledge management systems is a plus.
    • Proven ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
    Skills & Abilities
    • Strong problem-solving, critical thinking, and attention to detail.
    • Excellent interpersonal and communication skills.
    • Ability to collaborate across teams and culturesStrong stakeholder management skills, with the ability to engage, align, and maintain collaborative relationships.
    • Proactive, self-motivated, and able to take initiative to achieve goals 
    • Analytical mindset, capable of thriving in ambiguous circumstances and adapting to changing needs.
    • Commitment to continuous learning and openness to innovation.
    • Flexible and adaptable, with a positive, can-do attitude.
    Apply Now

Recruitment FAQs

Partnering with governments to solve some of their hardest problems requires strong, multidisciplinary teams and high-quality coordination across diverse domains. 

Partner With Us

We believe in the power of partnerships. We work with governments, global organizations and grassroots implementers to transform their use of data for decision making and action. Discover how we can work together to shape a healthier, more resilient world.

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